About us

About Porchnap

Some pets have a bed. Others have the whole couch, the laundry pile and the warm spot you just got up from. Porchnap exists for the second kind, and for the people who love them.

We are a pet brand serving pet owners across the United States, and we do one thing: the Porchnap Sleigh Bed, a Christmas bed for small dogs and cats in four designs: three sleighs and a Christmas Tree Cave. Instead of a catalog of hundreds of products, we put all of our attention on a single bed and on making the experience of ordering it simple, honest and on time for the holidays.

Our mission

The holidays are when home matters most, and our pets are part of that home. We want every small dog and cat to have a cozy place of their own under the tree, and we want their people to get a moment worth keeping, whether that is the first night your pet claims the sleigh or the photo that ends up on the holiday card. Three things guide everything we do: we tell you the truth about what you are buying, we deliver when we say we will, and we make it right when something goes wrong.

What we specialize in

The Porchnap Sleigh Bed comes in size S, made for small dogs and cats, with a padded cushion to curl up on. It looks like it belongs next to the ornaments. Because we focus on one product, we can tell you exactly what you get and what to expect. Not sure about the fit? Send us your pet's length and weight before you order, and we will tell you honestly whether the sleigh is right for them.

Our service promise

A real person reads every message we receive, and we reply within one business day. If your order arrives damaged or is not what you ordered, send us a photo and your order number and we will send a replacement or refund you. And if your pet simply does not love the bed, email support@porchnap.com within 30 days of delivery with your order number and a photo. We refund what you paid for the bed, and you keep it. One refund per household. We would rather keep you as a customer for many Christmases than win a single sale.

Shipping you can plan around

Shipping is free on every order within the United States, and customs duties and import taxes are already included in the price, so there is nothing to pay at your door. Your bed ships vacuum-packed so it travels compact and protected, and arrives 7 to 13 business days from your order (we ship within 1 to 3 business days, delivery then takes 6 to 10 business days). Orders placed until October 11 ship from October 12 because of a public holiday at our production partner. Every order comes with tracking, so you can follow it all the way to your porch. Once it is unpacked, give the bed a little time to fluff back to its full shape.

Welcome to Porchnap

Christmas comes once a year, but the spot where your pet curls up every night is where the season really lives. If you have a question about sizing, shipping or anything else, write to us, we are glad to help. And when you are ready, the sleigh is waiting.